Frequently asked questions
What is Pocketvault?
Pocketvault is a password manager for teams. A secure place for storing and sharing your business' sensitive data (passwords, company credit cards and notes) and for increasing productivity (less admin time for you, less time locked out of accounts for your team).
Is Pocketvault secure?
Your data is encrypted on your device before being sent securely to Pocketvault. We never see your data, so even if our servers were hacked your data would be safe. We use AES encryption to ensure your data is secure to industry standards. Every time you share data with a new team member they must first enter your companies' unique security key, providing a two-step security process for managing access to your data.
Where is the Pocketvault team based?
Pocketvault is a product created and run by a team of European entrepreneurs. The company is headquartered in the amazing medieval city of Ghent in Belgium and we also have an office in London. All of our servers are also based in Europe.
How much does it cost?
Pocketvault is completely free in your first month, with no creditcard required to test our solution. If you find Pocketvault useful you can extend your membership for just $1.99 per user per month. You can manage users and see how much you are being billed in your account settings.
Can I cancel my Pocketvault subscription?
Absolutely, you can cancel your subscription at any time in your account settings.
Can I be invoiced for Pocketvault instead of paying monthly?
Yes - no problem. We'll happily supply invoices to clients that make a commitment to Pocketvault for at least 12 months. Contact firstname.lastname@example.org
to set this up.
Still have questions?